Contact
Who runs CINECLUB, and contact details.
CINECLUB is currently a free film-club service. For questions, reports or feedback, email hello@thecineclub.co.uk.
Service provider details
- Trading name: CINECLUB
- Operated by: Lewis Fowler, trading as CINECLUB
- Email: hello@thecineclub.co.uk
- Postal address: Clyde Offices, 48 West George Street, Glasgow, G2 1BP
Contact topics
- Reporting content. Use the Feedback button in the app and choose "Report content or a safety concern", or email me with "Report" in the subject line. See the Terms of Use for what happens next.
- Your personal data. Access, correction, deletion, or a complaint. See the Privacy Policy.
- Bugs and ideas. Use the Feedback button in the app, or email me.
- The newsletter. Sign up on the newsletter page. Every newsletter has an unsubscribe link.
For copyright complaints, send the details listed in section 7 of the Terms of Use. For urgent danger, contact local emergency services. This inbox is not an emergency service and is not monitored continuously.
How quickly I reply
- Content reports: aim to acknowledge within 2 working days and review them promptly. Urgent harm and applicable legal removal deadlines take priority over this routine target.
- Data protection requests and complaints: aim to acknowledge within 5 working days and investigate without undue delay.
- Everything else: as soon as I reasonably can.
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